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Bot Configuration

Configure bot behavior, personality, and responses.

Updated March 29, 2026

On this page
  • Configuration Options
  • Next Steps

Configuration Options

Customize your bot in Settings → AI Bot:

  • Name & Avatar — Brand the bot with your store identity
  • Welcome message — First message shown to visitors
  • Personality — Adjust tone (professional, friendly, casual)
  • Fallback — Message when the bot can't answer
  • Hours — Show bot only during business hours

Next Steps

  • Embedding
  • Training Data
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On this page

  • Configuration Options
  • Next Steps