# Your customers

> Everyone who has bought, booked or signed up, in one list.

Source: https://docs.dashfordevs.com/v1/customers/your-customers · Topic: Customers and calendar · Updated: 2026-11-07

Open **General → Customers → All customers**. Each customer has a page with their details, addresses, orders, bookings, notes and tags.

## Tags and segments

-   **Tags** are labels you add by hand: "VIP", "Wholesale", "Do not call".
-   **Segments** are saved filters that update themselves, for example "spent over $500 in the last 90 days".

Manage both under **Customers → Tags & segments**. Use them for discounts, emails and reports.

## Import and export

**Customers → Import / export** brings customers in from a spreadsheet or another platform, and exports them when you need a copy. Exports are recorded in the log.

## Bans

If someone abuses your store, you can ban an email, phone number or address. Checkout refuses them.

## How customer details are protected

Customer details are the most sensitive data you hold, so they are stored apart from everything else:

-   names, emails, phones, birthdays, addresses, notes and survey answers live in a separate **vault** with its own database and its own encryption keys;
-   the vault is not reachable from the internet at all, only from the customers service, and it checks your permissions again on every read;
-   every read is recorded by who, when and which fields, never the values;
-   searching by email works through a one-way fingerprint, so the email itself is never stored in plain text anywhere.

The rest of the platform (orders, analytics, emails) refers to a customer by an id, not by name.