Subscription Self-Service And Emails

What Customers Can Do

From their account on your storefront, a subscriber can:

• Skip the next delivery (the date moves on one interval, nothing is charged).
• Pause, and later resume. Resuming never charges on the spot: if the old date has passed, the next future date on the same cadence is used.
• Change flavor, size, quantity or frequency. Changes apply from the next order. A frequency change sets the next date to the last delivery plus the new interval, and never earlier than tomorrow, so a change cannot trigger an instant charge.
• Update the card the subscription uses. This also clears any failed-payment count.