Business ownersSecurity
HIPAA and health data
If you sell health products or see patients, read this before importing customers.
1 min readUpdated View as Markdown
If your business sells prescriptions, peptides or other health products, or books patients, the fact that a named person bought a product or booked a visit is protected health information (PHI). HIPAA sets rules for how it is handled.
Our side
- DashForDevs has a business associate agreement (BAA) with Amazon Web Services, where the platform runs.
- Customer data is treated as PHI everywhere: encrypted at rest, kept in the vault, accessed only by permission, and every access logged.
- Payment processors and analytics never receive what a person bought.
- No third-party tool touches PHI without a BAA. Features that would send customer details to a vendor that has not signed one (some email, SMS and AI features, some carrier label buying) are built but switched off for HIPAA organizations until that vendor signs.
Your side
- Tell us your organization holds PHI, so it is marked as a HIPAA organization.
- Sign a BAA with DashForDevs. Contact us; it is part of onboarding.
- Run your program at hipaa.dashfordevs.com: a checklist of the safeguards HIPAA expects, with automatic checks that read your real settings (for example whether two-factor sign-in is required), and space for your evidence.
- Keep PHI out of public content. Blog posts, page groups and media are public content. Never put patient information in them.
Not legal advice. We give you the tools and do our part. Whether your business complies is between you, your advisors and HIPAA.
Keep reading
Something wrong or missing on this page? Email support@dashfordevs.com.