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Keep stock right

How stock is counted, reserved and moved between locations.

2 min readUpdated View as Markdown

On this page

Stock is counted per size. When a customer checks out, the stock for each size they buy is reserved so two people cannot buy the last one at the same time. When the order is placed the reservation becomes a sale; if checkout is abandoned, the reservation is released.

See and adjust stock

Open Inventory → Stock. You see every size with its quantity on hand. To correct a count (after a stocktake, a breakage, a delivery), change the number and give a reason. Every change is written to the movement history, so you can always see who changed what and why.

Stock locations (optional)

If you keep stock in more than one place (a shop and a warehouse), turn on Inventory → Stock Locations:

  • each location has its own count for every size;
  • transfers move stock from one location to another, and both sides of the move are recorded;
  • your site can still show one total, or per-location availability.
What happens to stock during a sale
hold 2paidabandonedOn hand: 10Checkout startedReserved: 2Order placedReleased backOn hand: 8

Drag to move · Ctrl/⌘ + scroll to zoom · ← → to step

Overview

Step through it: 4 steps. Click any box for detail.

Restock notifications

When a size is out of stock, customers can ask to be told when it is back. See who is waiting under Inventory → Restock Notifications.

Sold

Inventory → Sold shows what sold, when, in what quantity, which helps you reorder before you run out.

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